FAQ

Frequently Asked Questions

What is Softex Media and what does it specialize in?

Softex Media is a performance-driven digital marketing agency built exclusively for real estate developers. We work with residential and commercial projects across Mumbai, Pune, Bengaluru, and Hyderabad while handling everything from paid media and SEO to channel partner activation and WhatsApp automation. Unlike generalist agencies, every strategy we build is measured against one thing: bookings, not just leads.

We offer a full suite of real estate marketing services such as Google Ads, Meta (Facebook & Instagram) campaigns, search engine optimization, landing page development, WhatsApp drip automation, and channel partner co-marketing. We don’t sell individual services in isolation. Everything is structured into a funnel where each layer is accountable to the next, from the first impression to the site visit to the booking acting as a smart extension of your marketing team.

Most agencies report on leads. We report on bookings. That one shift changes how we build campaigns, how we allocate budgets, and what we consider a win. We also manage channel partner ecosystems as part of our mandate, something most digital agencies don’t touch because in Indian real estate, a significant percentage of closures still happen through brokers. If you’re not marketing to them, you’re leaving inventory on the table.

We currently work with real estate developers across Mumbai and the MMR, Pune, Bengaluru, and Hyderabad. These markets move differently because buyer profiles, price sensitivity, project typology, and competitive density all vary and our campaigns are built with that ground reality in mind, not copy-pasted from a template.

This is the most common problem we solve. Leads stop converting when there’s a disconnect between who sees your ad and who your project is actually built for. It could be audience mismatch, a weak follow-up sequence, or a landing page that generates curiosity but not intent. In most cases, it’s all three working against each other. We audit the entire funnel and not just the ad account to find where the drop-off is happening and fix it at the  source.

We work with three primary metrics: cost per qualified site visit, site visit-to-booking conversion rate, and inventory absorption speed. Impressions  and clicks are directional signals, not success metrics. Every campaign we run has a defined cost-per-booking target  aligned to the project’s margin structure, and we report against that number not against vanity figures that look good on a deck but don’t move inventory.

Yes, and it’s one of the highest-leverage channels we use. WhatsApp automation handles lead nurturing, site visit reminders, project updates, and broker communication at scale without requiring a large sales team to manually follow up on every inquiry. We build structured drip flows based on where a prospect is in their decision journey and that significantly improves the speed at which leads convert to conversations.

This is something we’ve built specific capabilities around. Channel partner marketing involves a different message, a different medium, and a different decision cycle than direct-to-buyer marketing. We run broker activation campaigns through WhatsApp, targeted digital outreach, and co-marketing support that keeps your project top-of-mind with the broker network in your micro-market. For most developers, this is the part their agency isn’t doing and it shows in their numbers.

There’s no universal number, but there’s a rational way to work backwards to one. Start with your inventory count, your average ticket size, and your target absorption timeline. From there, you can define an acceptable cost-per-booking, which determines your total campaign budget. As a reference point, most mid-sized residential projects in Tier 1 Indian markets are spending between ₹8–20 lakhs per month on digital, though the right number for your project depends on competitive density, launch stage, and sales velocity targets. We help clients size their budgets before they commit not after the money is spent.

The first conversation is a 30-minute audit call where we look at what you’re currently running, where the funnel is breaking, and what a realistic outcome looks like for your project. We don’t pitch generic packages and what we propose depends entirely on your inventory, your market, and your timeline. If there’s a fit, we scope a plan. If not, we’ll tell you that too. You can reach us through the contact form on this page or directly via WhatsApp.

Contact us

Partner with Us for All your marketing Problems

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation